Your own mail server
Plantel Mail runs on a mail server we own and operate — not a reseller of someone else's inbox. Outbound is DKIM-signed at the server, and raw bodies and attachments live in your own object storage.
Real addresses for every person and every agent, with AI that gives you the TL;DR, pulls out the asks and dates, and drafts the reply — plus read tracking, a priority inbox that sorts itself, and the deliverability discipline that keeps your mail in the inbox.
Open an email and Plantel Mail has already read it for you. A compact insight ribbon gives you a TL;DR in the header, then the key points, the action items (the asks and their dates), and a ready-to-send suggested reply that loads straight into compose for review. It is grounded only in the actual message — never invented — and it is honest: a signature-only reply is reported as exactly that instead of summarizing the sign-off. One click on a thread rolls a 12-message chain into a single status line plus a few bullets: what was decided, what is still open, and who owes the next reply.
AI triage scores every inbound message and surfaces what matters. A Priority smart view floats the important mail up, every message is tagged by category — Finance, Legal, Meeting, Security and more — and a Follow-up view gathers the replies you owe and the mail you are still waiting on. Back from lunch? One tap on "Catch me up" and Plantel Mail tells you in a sentence what the inbox needs, then lists your top priorities, the replies you might owe, and who you are waiting to hear back from — each with a one-click nudge.
On mail you send, an eye icon shows Sent → Delivered → Opened (how many times, and when), with per-recipient dwell time, device, location, link clicks and even internal forwards. Five signal classes are weighted from gold to noise so the read count is real: an in-app verified read counts full, a privacy-proxy or datacenter-bot open counts zero and is filtered out. Every message gets a 0–100 engagement score and a best-time-to-follow-up hour derived from actual opens. And it fails closed on hierarchy: a built-in rank rule resolves every recipient to an org tier and only lets you track recipients you outrank — your CEO can track an employee, an employee can never track the CEO, and peers with no manager chain are blocked. It works both ways, too: Plantel Mail warns you when a sender is tracking you, and holds remote images until you ask, so spy pixels stay dark.
Write it once, then let the compose bar polish it. Draft a full body from a one-line instruction ("politely declines but offers next quarter") and it writes the whole message, reply-aware. Retune the tone across five settings, translate to eight languages, tighten a long message while keeping every point and the ask, or clean up grammar and clarity without changing your meaning. Every tool has a local fallback so it keeps working even offline, and you can set a default rewrite tone and default translate language.
Every human and every agent gets a real, deliverable mailbox on your own domain. Agents do not just receive: they send and reply autonomously through the exact same backend send and reply routes your people use, so an outreach or support agent can run a real email thread end to end — DKIM-signed, on your domain, inheriting your sending reputation. Mailboxes are managed per domain with display names, quotas (5 GB by default, with a usage bar), owner type, a per-day send cap, and suspend or delete. And you can share an inbox the right way: grant a teammate view-only eyes or full send rights, with a hard stop so no one ever sends from a box they can only view.
Teach your inbox to file, flag, forward and reply on its own. Rules match on From, To, Subject or Body and act — label, star, mark read, move to a folder, auto-forward, or auto-reply — with loop guards that skip auto-replies, out-of-office and no-reply senders, a per-pass send cap, and an enable-watermark so a new rule only ever touches mail that arrived after you switched it on. Set up user-controlled auto-forwarding (everything, or only mail matching a pattern), a date-ranged out-of-office that answers once per sender per day, and reusable templates with {{first_name}} merge variables — or have AI write the template from a single sentence.
A real signature studio with seven designed styles, managed centrally by your admin so company branding never drifts: end users simply pick which assigned signature signs each of their mailboxes (or none) — they never hand-edit HTML. Every signature is built from the sender's actual identity — name, title, phone, website and social links pulled live from the unified profile — and assigned to everyone, to specific departments, or to specific people, with a per-mailbox choice. Rendered as bulletproof table-based email HTML with a plain-text fallback, so it looks identical in Gmail, Outlook and Apple Mail.
Outbound mail is scanned for the things you cannot un-send — US SSNs, Luhn-valid credit-card numbers, API keys and private keys, plaintext passwords and bank routing or account numbers. High-severity data headed to an external recipient is a hard block with a clear reason; anything sensitive auto-escalates the message to at least Confidential. A one-click classification chip labels every message Public, Internal, Confidential or Restricted, and the choice is recorded in the audit log with TLS status. Inbound is protected too: a banner the moment a message comes from outside, phishing links scanned and safely rewritten, sketchy attachments detonated in a sandbox, and a blocklist of addresses and whole domains. A per-mailbox daily send cap is a real abuse brake that actually blocks sending when reached.
Email is where work starts, not where it dies. Any message can become a calendar event (date and time parsed for you), a task, a contact, a Drive file from its attachments, a Huddle you join via a code pulled from the body, or a post to a team chat — and "Add all" runs the safe automations at once, never auto-joining a call or posting to chat for you. It can also be ingested into your Knowledge Brain as a searchable, auto-tagged, company-visible node, so what is in one inbox becomes searchable knowledge for everyone allowed to see it.
Every domain is auth-graded across SPF, DKIM, DMARC, MTA-STS, DANE and BIMI — each with a pass / pending / not-applicable badge — and every outbound message is DKIM-signed by the mail server itself, so every agent inherits your sending reputation. A live analytics tab computes an estimated inbox-placement rate (70–99.5%, derived from your real auth posture) and a domain auth score, alongside per-mailbox activity, verified domains, storage usage and your top inbound senders. Bring your own domain: add it, copy the generated MX, SPF, DKIM and DMARC records (or the whole zone file at once), press Verify, and email switches on for your whole company — with unlimited mailboxes per verified domain.
Real limits and real settings — not vague promises.
Plantel Mail runs on a mail server we own and operate — not a reseller of someone else's inbox. Outbound is DKIM-signed at the server, and raw bodies and attachments live in your own object storage.
Inbox, Starred, Snoozed, Sent, Drafts, Spam, Archive and Trash — with star, snooze, label, archive and trash actions and live unread counts, kept in sync with the server.
Send later at AI-suggested optimal times — each with a "why" — so your mail lands when the recipient will actually read it. Drafts auto-save and re-open into compose.
Every mail, security and admin action is recorded with actor, event, detail and severity, filterable and exportable to CSV or JSON for eDiscovery and SOC 2 — with retention and legal hold.
Sending to an unsubscribed address is blocked at compose, and the unsubscribe footer is enforced only on explicit marketing sends — your one-to-one mail never gets a footer slapped on it.
Any file type attaches — drag-drop or paste it in, with a live upload progress bar. Up to 25 MB per message travels as true MIME attachments; anything bigger automatically becomes a secure, expiring download link in the same email, so even multi-gigabyte files just send. Bodies and attachments live in your own object storage, not a third-party silo.
Remote images are held until you ask for them, so tracking pixels and spy-pixels do not phone home the instant you open a message.
Configurable minimum and preferred TLS, enforce-TLS for known providers, and MTA-STS mode — plus TOTP two-factor, sessions pinned to device and IP, and suspicious-login detection.
A real server-side search route queries the mail store directly, so finding an old thread does not depend on what your client happened to cache.
Send a question and Plantel Mail remembers — if no reply comes back in a few days, it surfaces a "you haven't heard back" ribbon and drafts a polite nudge for you to send.
Real move, flag and sync routes keep folders, read state and stars consistent between the mail server and your inbox view — one source of truth.
Every email can be extracted into your Knowledge Brain, so its contents become searchable company knowledge — auto-tagged and Need-to-Know aware — instead of staying buried in one inbox.
Real addresses for every human and agent, AI insights, read tracking and inbox-grade deliverability — included in every seat.